Privacy Policy
Effective Date: June 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information obtained through our website and practice.
Who We Are
TLC Chiropractic & Wellness is a private, cash-pay healthcare practice owned and operated by Dr. Tracey Curtis.
Services may include:
- Chiropractic care
- Craniosacral therapy
- Low-Level Laser Therapy (Cold Laser)
- Functional nutrition and wellness coaching
- Health education and wellness consulting
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through contact forms
- Appointment requests
- Health information provided during consultations or intake processes
We may also collect limited technical information through website analytics, including:
- IP address
- Browser type
- Device information
- Website usage data
How We Use Information
We may use your information to:
- Respond to inquiries
- Schedule appointments
- Provide healthcare and wellness services
- Send requested resources or newsletters
- Improve our website and services
- Comply with legal and professional obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Protected Health Information (PHI)
As a healthcare provider, we maintain and protect your health information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Your Protected Health Information may be used or disclosed only as necessary for:
- Treatment
- Healthcare operations
- Legal requirements
- Other purposes authorized by law or with your written consent
You have the right to:
- Request access to your health records
- Request corrections to your records
- Request restrictions on certain disclosures
- Receive an accounting of disclosures as permitted by law
Additional information regarding your privacy rights is available through our Notice of Privacy Practices.
Email Communications
If you subscribe to our newsletter, download resources, or request information, we may send educational content, updates, and practice information.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in each email.
Website Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic and improve user experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may utilize secure third-party services for:
- Appointment scheduling
- Email communications
- Website hosting
- Payment processing
These providers are expected to maintain appropriate security measures for the information they receive.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Good Faith Estimate Notice
Under the federal No Surprises Act, healthcare providers are required to provide uninsured and self-pay patients with a Good Faith Estimate of expected charges for medical services upon request or when scheduling certain services. Patients who do not have insurance or who choose not to use their insurance have the right to receive a written estimate of expected costs before receiving care.
If you schedule services with our practice or would like information about anticipated costs, you may request a Good Faith Estimate by contacting our office. A Good Faith Estimate is an estimate only and actual charges may vary depending on your individual needs and treatment plan. If your final bill exceeds your Good Faith Estimate by $400 or more, you may have the right to dispute the charges through the federal patient-provider dispute resolution process.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children through the website without parental consent.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
TLC Chiropractic & Wellness
Dr. Tracey Curtis, DC
For questions regarding this Privacy Policy or your privacy rights, please contact us through the website contact form or by phone during regular business hours.
